KNOWLEDGE CENTER · TOUR NOTES

How to Take Apartment Tour Notes You Can Actually Compare

By Joe Ridler, COO, Highland Real Estate Partners · Updated October 19, 2026

Useful apartment tour notes start with the apartment number, floor plan name, and visit time. Use four labels: saw, heard, measured, and follow up. Write the same details for each home so you can compare what you checked, what leasing told you, and what still needs an answer.

Start with the apartment number and visit time

At the top of the page, write:

Date and time — Sienna Chicago — 423 E Ohio Street — apartment number — floor plan name — who attended

Sienna publishes floor plans and a separate current availability page. Keep the floor plan name and apartment number together. Ask leasing which apartment you saw; if you toured a model or a different home, make that clear in your notes. A saved listing is a record of what you reviewed, not proof that the apartment is still available.

If you are still planning your visit, use How to Prepare for a Sienna Apartment Tour for questions to bring. This guide focuses on saving the answers and observations so they make sense after the visit.

What should you write down during an apartment tour?

Saw: direct observations

Write what you observed without turning it into a conclusion:

Instead of only writing “great light,” “quiet,” or “accessible,” describe what you noticed and what you could not check. For help recording the walk from outside to the apartment, use the arrival-route guide; one photo cannot show whether the whole route works for you.

Heard: who said what

Put a name or role beside a verbal answer: “Leasing said…” or “I need confirmation from….” Note whether the answer was about this exact apartment or a general building practice. If the answer affects signing, moving, utilities, internet, pets, parking, storage, or guests, mark it for written confirmation instead of relying on memory.

Measured: numbers with context

Record what you measured, where the tape started and ended, and whether the number is in inches or feet. For example: “Living room wall, inside edge of trim to door frame: [measurement and units].” Ask permission first. Do not estimate a dimension from a photograph. If you could not measure, write “not measured” and add it to your questions.

Follow up: what to ask and who to ask

Give each unanswered question a next step:

Open itemWhich utilities would I pay for?

Why it matters
Helps me plan monthly bills
Next source
Leasing or lease documents

Open itemHow would a furniture delivery reach the apartment?

Why it matters
Helps me plan a move
Next source
Leasing, after the procedure is confirmed

Open itemCan I use the full route from outside to the apartment?

Why it matters
Helps me check my access needs
Next source
Leasing and an in-person revisit

Open itemIs the apartment I saw the one being offered?

Why it matters
Keeps notes about different homes separate
Next source
Current listing and leasing

These are questions to ask, not statements about Sienna’s utility, delivery, or access arrangements. For published cost information, read rent and move-in charges; ask leasing which current written terms apply to the apartment.

Copy this apartment tour notes worksheet

Copy this into your own notebook or notes app once for each apartment. The blank fields are for your observations, not example facts about a Sienna home.

Repeat the room or area fields as needed. Keep private documents out of a worksheet you plan to share.

Capture the room in a consistent sequence

Walk through each apartment in the same order: entry and arrival; living and dining area; kitchen; bedrooms; bathrooms; closets and storage; windows and views; then shared areas you are shown. At each stop, write what you would use the space for, what you noticed, and what you still need to check.

For example: “A small desk might fit beside the window without blocking the walkway. I still need to measure, find the outlet, and check the door swing.” This is an example note, not a description of an available apartment.

If you notice a stain, damp area, or musty smell, note the location and ask leasing about it rather than guessing the cause. The EPA’s guide to mold and moisture in the home tells renters to report plumbing leaks and moisture problems to the owner or manager. Your tour note is not a mold test, diagnosis, or proof that a problem has been fixed.

Handle photos and impressions carefully

Ask before taking photos, video, audio, or measurements. Label each image with the apartment number and room, and do not photograph another resident’s personal information. Take a final wide shot only if permitted; the written note should remain understandable without it.

Write the time of day and outside conditions only as context, not as a promise about future light or noise. If a hallway or street seemed quiet, record that it was quiet during the visit and include the recorded time rather than declaring the residence quiet.

How do you compare notes from two apartments?

Put the two worksheets next to each other. Compare the same room or daily need in each, not one home’s best photo against another home’s unanswered question. If you measured a desk wall in one apartment but not the other, write “not measured” for the second; do not count a guess as a match.

For each need, use one of three descriptions: checked during the visit, told to me but not checked, or still unknown. Keep any written answers beside the right apartment’s notes. A quiet hallway during one visit does not promise quiet at every hour, and a bright room at noon does not show evening light.

Finish with a short summary

End every tour with three sentences:

  1. Best fit I noticed: the detail that most directly helps my daily routine.
  2. Largest uncertainty: the answer that could change your decision.
  3. Next action: request a document, ask leasing, measure at a return visit, or compare with another exact residence.

Keep the notes with the relevant listing and floor plan. For an unanswered question, contact Sienna leasing rather than filling the gap with a guess. To check something in person, request another tour; if scheduling is unavailable, use the leasing contact page. The FAQ can help you find a published answer, but apartment-specific details may still need confirmation.

A five-minute note check

Before you leave, confirm that you have:

When you later compare homes, read what you saw and what still needs an answer before rereading the marketing copy. The goal is not the longest notebook; it is a record that still makes sense after the visit.